At Helpr Solutions Inc. (“Helpr”), we are committed to maintaining the privacy and security of your personal information, which is why Helpr has created a respectful and comprehensive Privacy Policy. This Privacy Policy details how Helpr collects, uses and discloses personal information. This Privacy Policy applies to all transactions and activities occurring through the Helpr Website and Mobile Application. When you use the Helpr Website and/or Mobile Application, you agree to the terms set out in this Privacy Policy in effect at that time.  Users must review this Privacy Policy periodically as it is subject to changes/revision without notice.

This Privacy Policy will detail the following information:

What is Personal Information?

Information We Collect


Retention of Personal Information

Security Precautions


Contact Us Regarding This Privacy Policy

What is Personal Information?

Personal information is any information about an identifiable person including name, age, gender, phone number, address, e-mail address, education history and school transcripts, banking and bank account information, and credit card information. We may also track usage of/engagement with the Helpr Website and Mobile Application.

Information We Collect

We use Personal Information to provide Helpr Users with the best user experience, and to tailor the user experience to every user’s individual needs and preferences. We use Personal Information to find and connect users with friends and other Helpr Users. Other uses of Personal Information include, but are not limited to the following:

To update and verify your personal information that may already be in our database;

To respond to your inquiries and comments;

To register you for certain features on our Website or Mobile Application;

To administer our programs;

To conduct surveys, contests and promotions;

To distribute, market, provide and inform you about Helpr products and services by sending you newsletters, promotional information, product samples, coupons, and/or e-mails and marketing materials;

To help us understand your interests and develop new products and services that meets your needs;

To comply with any laws or regulations and to cooperate with law enforcement inquiries; and

For any other purpose to which you consent.

We do not sell or redistribute personal information. Unless you consent in writing or unless disclosure is required by law, we will not disclose your personal information to any third party except as provided below:

To third party service providers with assurance that such third party service providers use the personal information only as is required to perform the task they have been retained for, and agree to follow policies compliant with privacy laws;

To comply with any legal requirements;

To enforce our privacy policy, or to protect your safety and security while visiting our website;

We may also disclose personal information to third parties in connection with a corporate re-organization, merger or amalgamation, or the sale of all or substantially all of our assets, provided that the personal information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring this information; or

To any other third parties, with your consent to such collection, use or disclosure.

You agree not to hold Helpr liable for any misuse of your Personal Information by a third-party.


You may opt-out of being contacted and withdraw consent from having your personal information used for marketing purposes or from having your personal information used for market research purposes. Newsletters, promotional material and e-mails will detail how you may opt-out of being contacted. Withdrawing consent or opting-out may in some instances result in your inability to participate in certain programs, features or promotions.

You may also opt-out of receiving any communications from Helpr.

Retention of Personal Information

We will only keep your personally identifiable information for as long as it is required for internal business purposes and in order to satisfy various accounting and legal requirements. When we no longer require information, we will take steps to ensure that it is destroyed, or that your personally identifiable information is removed.

Security Precautions

Your Helpr Profile is password-protected so that only you and authorized Helpr employees have access to your account information. In order to maintain this protection, do not give your password to anyone. Helpr staff will never proactively reach out to you and ask for any personal account information, including your password. If you share a computer, you should sign out of your Helpr account and close the browser window before someone else logs on. This will help protect your information entered on public terminals from disclosure to third parties.

Helpr makes every effort to ensure that your information is secure on its system. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, Helpr cannot guarantee the security of any information you transmit. Any transmission made to or through Helpr is done at your own risks and perils. Helpr expressly disclaims any liability that may arise should any other individuals obtain the information you submit to or through the Helpr Mobile Application and/or Website.

Helpr has security measures in place to protect against the loss, misuse and alteration of the information under our control. Your information may be transferred to and maintained on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in your country or jurisdiction.

The Helpr Application may contain links to other websites. We are of course not responsible for the privacy practices of other web sites. We encourage our users to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by the Helpr Application.


By using the Helpr Mobile Application or Website, you do hereby represent that you have read, understand and agree to all terms of this Privacy Policy. Each time you use the Helpr Mobile Application or Website, you agree to all terms set forth in this Privacy Policy.

Contact Us Regarding This Privacy Policy

You have the right to have a copy of the personal information you provide, and to correct or update your personal information. Upon written request, we will inform you of the existence, use and disclosure of your personal information and give you an opportunity to review your personal information.

If you believe that we have not complied with this Privacy Policy or with respect to your personal information, you may write the Privacy Officer at the following address:

Helpr Privacy Officer

421 Mount Pleasant, Westmount

Montreal, Quebec, H3Y3G9


or by e-mail: